Privacy Policy

Privacy Policy for https://ptsd-therapy.storysurge.net

Introduction

Welcome to the online platform of PTSD therapy (hereafter referred to as ‘the Company’, ‘we’, or ‘us’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, utilizing our applications, or availing of our services (collectively referred to as ‘users’ or ‘you’). Our policy adheres to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our website, https://ptsd-therapy.storysurge.net, including but not limited to:

  1. Our primary website and its subdomains.
  2. All applications developed by us for user interaction.
  3. Services offered through the platform.
  4. Products available on or through our services.

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links or integrations on our site. These entities have their own privacy policies governing data collection and usage, and we encourage users to review these policies before providing any personal information.

Processing Activities

This policy outlines our practices when:

  1. Users register as authorized users for our applications and services.
  2. Visitors browse our websites linked to this Privacy Statement.
  3. We communicate with users through emails, newsletters, calls, or text messages/SMS.

Personal Data Collection

We collect diverse types of personal data, which can include:

  • Account Information: User names, passwords, and account settings.
  • Payment Information: Credit card details, billing addresses, and payment history.
  • Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction records.
  • Purchase Information: Products or services purchased, purchase frequency, and related data.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and device type.
  • Location Data: GPS coordinates and address details when using our location-based services.
  • Feedback: User reviews, ratings, and comments.
  • Social Media Information: Profile pictures, bios, and data from social media platforms (if linked or shared).
  • Product Information: Preferences, customization choices, and product usage patterns.

We gather this data through various methods: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your browser that serve different functions, categorized as:

  • Strictly Necessary: Ensure basic functionalities of the website.
  • Preference: Remember user preferences and settings.
  • Analytics: Collect data for performance metrics and analytics reporting.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period for personal data is determined by the purpose of its collection and in compliance with applicable laws. We retain data only for as long as it is necessary for:

  • Providing services and maintaining user accounts.
  • Fulfilling business and legal obligations.
  • Analyzing trends and improving our platform.

Once the retention period expires or when the purposes for data processing are no longer relevant, we delete or anonymize the data securely to prevent reidentification.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data in certain circumstances.
  • Restriction: Limit the use of your personal data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or have any data-related queries, please contact our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal compliance. Any modifications will be posted on this page, and we encourage users to review the policy periodically.

Contact Information

For any inquiries, unsubscribe requests, or to exercise your data rights, please contact us:

  • Email: [email protected]
  • Postal Mail: PTSD Therapy, Privacy Team, [Address], [City, State, ZIP Code]